TRIELLA ADVANTAGE SERVICE PLANS |
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TRIELLA ADVANTAGE TOTAL |
TRIELLA ADVANTAGE TOTAL LITE |
TRIELLA ADVANTAGE SELECT |
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ADVANTAGE TOTAL |
ADVANTAGE TOTAL LITE |
ADVANTAGE SELECT |
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Strategic advice tied to business goals |
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Complete review of network infrastructure |
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Backup monitoring |
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Access To Client Web Portal |
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Network documentation |
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Priority support |
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Proactive server monitoring |
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Performance tuning |
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Quarterly system status reports |
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No product markup |
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Fixed monthly billing |
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Automated server monitoring |
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Automated desktop monitoring |
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Help Desk support |
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Desk-to-desk onsite support |
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Desktop support |
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Security monitoring |
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Budget planning and monitoring |
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Maximum response time |
2 hours |
2 hours |
2 hours |
Hours of service (24-hour service is available separately) |
8 am to 8 pm |
8 am to 8 pm |
9 am to 6 pm |
© 2011 by Triella Corp. All rights reserved.