As technology becomes more advanced, the legal industry will have to consider how their firms will be shaped and run by the introduction of new technologies and innovations.
Earlier this year, Triella attended the annual ILTA conference held in Washington, DC. As the largest legal technology conference in the world, this year’s conference focused heavily on technology innovations and finding the right solutions to make a law firm more productive and advanced.
But what goes into making a law firm more technologically advanced? What technology do law firms have to take into consideration in order to adapt to a changing workforce?
Based on the keynote speech delivered by Mike Walsh at ILTA, there are 2 main areas to consider in terms of how technology is shaping the future of the legal industry.
1) The Influence of the Next Generation
Technology has created new products and services which has drastically changed the way we work in a very short period of time.
Most notably, children are exposed to technology at such as young age that by the time they enter the workforce they have superior knowledge of how to use and manipulate technology.
As a result of such technologically advanced workers, the way business will be conducted in the legal industry is likely to change. The next generation will want better, faster, and more personalized technology to work with.
Examples could include wearable technology (ex. smartwatches), disruptive technology (ex. smartphones replacing PC computers), AI and emotional interfaces (ex. Siri for iPhone and Cortana for Windows), etc.
Law firms could see the introduction of new technologies and devices to accommodate the next generations who “have grown up with technology”.
2) Differentiation of the 21st Century Law Firm
Taking new technologies and innovations into account, what does a 21st century law firm look like?
In an ideal world, automation is a key factor. Law firms can invest in machine learning, where computers learn to complete tasks without being specifically programmed, and automated tools that can help simplify workflow processes and legal enquiries.
Dashboard and data tracking programs can also help lawyers keep track of their client work while communication tools such as Slack, chatbots, avatars, and messaging applications allows workers to communicate with each other in a quicker and easier manner than email.
These examples illustrate how technology can be used to drive productivity and business within a 21st century law firm. The ability for a lawyer to be mobile and access their work from anywhere requires a strong reliance on their technology.
The legal industry is part of new and exciting changes as more and more law firms are adapting to new technologies in order to work more efficiently.
Embracing the future of technology and the legal firm, while exciting and filled with many opportunities, is also forcing us to challenge our preconceived notions and everything we believed to be true about technology and its relationship to law.
ILTACON 2016 Conference – http://www.iltacon.org/home?ssopc=1
Courtney Rosebush is a Marketing and Sales Coordinator at Triella, a technology consulting firm specializing in providing technology audits, planning advice, project management and other CIO-related services to small and medium sized firms. Courtney can be reached at 647.426.1004 x 227. For additional articles, go to www.triella.com/publications. Triella is a VMware Professional Partner, Microsoft Certified Partner, Citrix Solution Advisor – Silver, Dell Preferred Partner, Authorized Worldox Reseller and a Kaspersky Reseller.
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